Dear we installed it and it was not working, and we didnt opened the seal, do you think i am that mad to open the seal if the brand new thing is not working, even the brackets were not installed on the dask, and now after six months you are telling me that seals were broken, i trusted you guys and in favour i am getiing this excuse that it was opened. you should have told me on the same day when you recieved it, and this you never told me before, your excuse was you dont have another in stock.
Anyway this is my fault that i believe every one, so can you fix it, i will bear the charges orr if not replace with other one and i wuill pay the difference. so what you say.