I think everyone has his/her own perspective of buying smart- having base model with option to add up the toppings as per one's like makes more sense-
Seems like two categories get hurt with XLi GLi
1- Those who rushed and bought full options in a rash and now getting annoyed with top up discussions
2- Competitor owners who have gone into denial and started belittling better looking new product
Just my 2 cents-