While the compact crossover market in Pakistan remains highly competitive, actually getting your keys after booking is proving to be a headache for some buyers.
A recent complaint shared on the Voice of Customer forum on Facebook highlights a frustrating cycle of constant delays for a Chery Tiggo 7 buyer in Islamabad.
The Timeline: Multiple Delays For Tiggo 7 Delivery
According to the buyer, their experience with Islamabad Chery has been a series of pushed deadlines:
- Original Delivery Date: First week of June
- 1st Delay: End of June
- 2nd Delay: First week of July
- 3rd Delay: Second week of July
- Current Status: Delayed again, with the dealer now promising late July
“At this point, I honestly don’t have much confidence in their timelines anymore,” she wrote, asking if anyone has accurate information on when she will actually get her car.
Read More: Changan Deliveries Face 15-Day Blackout Amid Rising Customer Frustration – PakWheels Blog
Are Tax Changes to Blame?
The timing of these delays points to a familiar issue. With the new fiscal year starting on July 1, 2026, the latest federal budget has officially taken effect, introducing new tax structures for the auto sector.
The buyer openly questioned this in her post:
“I’m not sure whether they’re waiting for tax-related changes or if there’s some other issue causing these continuous delays.”
It is very likely, as this move benefits local car manufacturers, who can pause invoicing and dispatches while they update their systems to comply with new tax and pricing calculations.
Read More: GWM Tank 500 Buyers Report Delivery Delays in Pakistan – PakWheels Blog
The Bottom Line
For a brand like Chery trying to compete with established rivals like the Haval H6 and Hyundai Tucson, clear communication is essential. While tax-related delays are largely beyond a dealership’s control, keeping buyers in the dark with weekly excuses only erodes customer trust.
Have you faced similar delivery delays with Chery or other brands this month? Join the conversation at PakWheels Forums and let us know!
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