I have an Altis 1.6 cruisetronic 2011 model delivered on 24th of Nov 2011. The day I drove it out of the show room I felt it was lagging in its acceleration. As I had not driven another 1.6 cruisetronic so I couldn't compare. Got its complete checkup at 1000 km and no problem was highlighted.
About 2 weeks back while travelling on GT road the car suddenly lost power. I had to press the accelerator nearly half way to move the car. After moving nearly half a km the engine check-light flashed. I stopped the car and called the Toyota service centre to advise me. They were of no help except advising me to bring the car to them (which I felt may not have been possible as I had to travel nearly 110 km more to reach them with the car refusing to accelerate). I stopped at a workshop on road and asked the electrician to see if any grip had loosened in the engine. He removed the battery and put it on again. To my luck the check light vanished (probably due to zeroing of the car as the battery was removed). I reached my destination without further issue.
Next morning I reversed the car and poooof.... the same happens again. Unfortunately it was a sunday and Toyota workshop was closed. i dumped my car at Pindi and took another car back to Kharian. Next day my driver took the car to the authorized workshop. Rest of the happenings were a nightmare!!!!
The person incharge of the workshop told me that it was some problem in the engine for which they had to apply "some super computer" to diagnose it and that I would have to pay Rs 2500 for that diagnostic procedure. I told him that the car was under warranty and diagnosing the issue was their headache not mine. Finally I had to talk to the MD to get the matter solved and they agreed to diagnose the problem without charging. Next call that I received was mind-blowing ... didn't know whether to laugh or cry about it... they said there is no problem with the car... the issue occured because I had put a plastic mat in the car that was not letting the accelerator sensor to work properly. A 19 LAC CAR BROUGHT DOWN TO ITS KNEES BY A PLASTIC MAT!!!!... just like an elephant brought down by an ant
I was satisfied that the matter was solved and there was nothing wrong with the car. My driver took the car and had to turn back as the problem recurred just 3 km of drive from the workshop (this time without the mat)... next... they serviced the accelerator and cleaned the sensor and put some elfy somewhere in it... according to them there was dust on the sensor. The car was brought by my driver to me and I took a test drive. I was surprised to notice that the pick had improved significantly than before. Till today its working fine.
My reservations to this issue are:
1. I was never advised by the dealers at Toyota when I was handed over the car, not to use mats esp rubber ones.
2. The pick of the car was compromised from the beginning. Was the sensor dirty upon delivery?
3. How can the sensor become dirty in just 2 months (the car was not used offroad). And if it did become faulty, isn't it a manufacture / design fault?
4. How would I know if my car acceleration is working at its optimal or is it still compromised?
5. Why diagnostics of a car under warranty are being charged to the customer?
6. Is my Altis 1.6 Cruisetronic (top of the line car from Toyota Indus) giving a much improved acceleration because of "ELFY"
Please share the experience of your 1.6 cruisetronic esp regarding acceleration, use of mats and quality / manufacture issues.
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