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Thread: Toyota Garden Lahore fraud/pathetic repair

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    Default Toyota Garden Lahore fraud/pathetic repair

    On 25th of August, my Mira es was parked at a signal on Kalma Chowk. A reborn was parked in front of me and a bike was parked in front of it. A civic which was driven by a lady at high speed came and banged in my car. My car bumped into reborn and that reborn bumped in the bike. That lady was texting. She tried to escape from the scene but the police managed to catch her. After negotiations was that lady's boyfriend, it was decided that he will pay the repair's cost. Later, i had to call a mechanic to take my car to workshop because it was not in a moveable condition. Next day me and my father took it to Toyota Garden Motors as it has a contract with efu insurance company. They inspected my car and gave me an estimate of 100k and repairing time they gave to me was of one week. Previously they painted both bumpers of my car but the paint didnt match with the body at all. Next day my father contacted that man and he refused to pay the cost. On 27th August I took my car to Toyota Garden and they said that I can get the car back after a week.
    Every alternate day I went to Toyota Garden to see it. On 22nd September I went to take my car. They left many things such as they didn't take out many dents, the bumpers were un alligned, right back door wasn't closing, the bonet was unalligned. The paint of bumpers, bonnet and trunk wasn't matching with the car at all.
    After two days I took my car to a denter to get the repair checked. He showed me that area under right tail light wasn't repaired, the boot wasn't repaired and they put poteine in some parts and left them unpainted and unrepaired. They didn't repair some dents on guard grill and said it is unrepairable.
    My father got angry and took it back to Toyota Garden. They apologised and further gave a time of week. They repainted trunk, hood, bumpers and boot again. After 9 days i got my car back but again with poor paint quality but better than before. The car had to visit workshop twice as they left some things undone.

    Now the paint has started to rust in many parts of the car and in some places it has started to crack. This forced me to write this thread so that some cars can be saved from these people. I am looking for a good denter in Lahore who can fix these things.
    The pictures are below! First are of the accident. After that they are of first time repair and then of second time repair and in the end of the current condition of the car!

    Sent from my HUAWEI P6-U06 using PW Forums mobile app
    Attached Images Attached Images                

  2. #2
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    your car was insured with efu?? did you sign the satisfaction letter afterwards?

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    Default

    Threaten them you'll write to Toyota Indus and Consumer Courts. Should help.

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    Write to Indus Motors and EFU Insurance, as the company has to do something about these dealers as all the dealerships in Lahore are pathetic and they are way over priced than average workshop with good facilities.

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    u sure it was her boyfriend? according to ownership details she's married. :3
    Bella, You give me everything just by REVing - NEONLIGHT SAGA: NEWTUBE

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    idk whats up with shitty imc. but i havent found a single toyota dealership that provides up to the required standard treatment and Work quality.
    Honda Civic Fb
    Honda city 1.3 PT (5th Gen)

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    Quote Originally Posted by usman_arooq2 View Post
    u sure it was her boyfriend? according to ownership details she's married. :3
    married boyfriend find more details about the girl

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    editted

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    no damage to civic 7 gen

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    a biker hit the right fender of my gli, breaking the rim cover too. the car was sent to toyota garden under insurance, they dry dented the panel and put a new rim cover. and the end result was lots of small dents like a child tried to repair it, I could've repaired it myself to perfection with one-two hits with a rubber hammer or using the dent puller tool.
    Bella, You give me everything just by REVing - NEONLIGHT SAGA: NEWTUBE

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    Quote Originally Posted by usman_arooq2 View Post
    a biker hit the right fender of my gli, breaking the rim cover too. the car was sent to toyota garden under insurance, they dry dented the panel and put a new rim cover. and the end result was lots of small dents like a child tried to repair it, I could've repaired it myself to perfection with one-two hits with a rubber hammer or using the dent puller tool.
    so IMC is trying hard to rip off their customer by employing untrained denters

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    2 years back i hav faced same problem from toyota workshop
    then i send mail to toyota indus
    next day the manager of toyota 3s called me said apko mail kerna ki kia zarorat thi
    then they again paint the bonnet of my car

    customer.relations@toyota-indus.com
    If I Can Change,And You Can Change,EveryBody Can Change....

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    Quote Originally Posted by usman_arooq2 View Post
    u sure it was her boyfriend? according to ownership details she's married. :3
    Hahaha! Sometimes the man said that he was her husband and sometimes boyfriend! He said that he works in NAB but later we found out that he works in WASA!

    Sent from my HUAWEI P6-U06 using PW Forums mobile app

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    Quote Originally Posted by talhabinomar View Post
    Write to Indus Motors and EFU Insurance, as the company has to do something about these dealers as all the dealerships in Lahore are pathetic and they are way over priced than average workshop with good facilities.
    I have tried to write it to them!

    Sent from my HUAWEI P6-U06 using PW Forums mobile app

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    Quote Originally Posted by Vajih102 View Post
    Threaten them you'll write to Toyota Indus and Consumer Courts. Should help.
    Buhat kuch kiya but of no use!

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    Quote Originally Posted by faizan7535 View Post
    your car was insured with efu?? did you sign the satisfaction letter afterwards?
    It is still insured with efu! Signed satisfaction letter after second repair!

    Sent from my HUAWEI P6-U06 using PW Forums mobile app

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    Quote Originally Posted by arslan_malik123 View Post
    2 years back i hav faced same problem from toyota workshop
    then i send mail to toyota indus
    next day the manager of toyota 3s called me said apko mail kerna ki kia zarorat thi
    then they again paint the bonnet of my car

    customer.relations@toyota-indus.com
    They painted trunk of my car only bcz of one small dent!

    Sent from my HUAWEI P6-U06 using PW Forums mobile app

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    Quote Originally Posted by Rustle View Post
    They painted trunk of my car only bcz of one small dent!

    Sent from my HUAWEI P6-U06 using PW Forums mobile app
    they paint the whole trunk coz they don't match the paint properly

    write the whole problem in mail to indus
    then see wht they do
    If I Can Change,And You Can Change,EveryBody Can Change....

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    Quote Originally Posted by arslan_malik123 View Post
    2 years back i hav faced same problem from toyota workshop
    then i send mail to toyota indus
    next day the manager of toyota 3s called me said apko mail kerna ki kia zarorat thi
    then they again paint the bonnet of my car

    customer.relations@toyota-indus.com
    Exactly I did the same and got a call the next day from Toyota Abbott. All was sorted after that.

  20. #20
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    Quote Originally Posted by Rustle View Post
    Buhat kuch kiya but of no use!

    Sent from my HUAWEI P6-U06 using PW Forums mobile app
    Then do write to Toyota Indus. They helped refunding Money From Toyota Islamabad when they tried to play Smart with my Father more than a Decade ago. I shared this Several years ago too.

    Sent from my HUAWEI G610-U20 using Tapatalk 2

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