Letter published in daily" Dawn", dated 22/12/06
Dazzling December offer
I WOULD like to draw the attention of all those who plan to buy a new car. We bought a car from a dealership in Aapara, Islamabad, in the first week of December. We were happy that the company will take care of the registration and will also give a 29” coloured TV to all its customers to add to the charms of December.
The company also offers entry to a lucky draw whereby one may win gold or tickets for a world tour, Mediterranean cruise or Dubai shopping festival.
But unfortunately we discovered soon after delivery that the thrust bearing of the car was faulty. The car was sent to the dealer who replaced the same and returned the car. The same day its gear oil started to leak.
The car was sent back to the dealership where they replaced one of the seals with an old one saying the new one was not available. That too leaked and the car was sent a third time when it got so-called new oil seal. To our amazement, it still leaks.
Clearly the company is generous with customers because the equipment that it sells is substandard.
The company being considerate will get the vehicle registered as it knows their vehicle will not make it to the registration office. Also, they will give a TV as they realise the buyer will not be able to enjoy winter vacations in his or her new car as it is not roadworthy and to compensate for this agony it wants its customers to watch TV and dream of a world trip or a cruise journey or at least a few dollars to spend at Dubai shopping festival, if one is unfortunate in getting a kilo of gold.
KAMRAN JAHANGIR
Islamabad