Hey guys,
Today I went to Suzuki 3s dealer for my Mehran's 1000 km free inspection. I had three minor issues that I wanted to get resolved:
1- Handbrake light was malfunctioning ( It was resolved by them)
2- Air Blower was malfunctioning ( It was also resolved )
3- Radiator's cap was not right ( it's rubber was deformed hence slight leakage ), on this problem there was interesting conversation.
Suzuki Guy: Sir apki radiator cap kharab hai replace karni paray gi.
Me: tu kar do.
Suzuki Guy: (after consultation with supervisor) Sir genuine radiator cap ki price 675 Rs hai.
Me: Tu? jitne ka bhi ho mei ne free hi lagwana hai.
Suzuki Guy: Sir yeh ruber hai iski gurantee nahi hoti.
Me: (I was furuios and also loud. There were 10-12 other customers too) Mei yeh cap apne ghar mei bana ke nahi laya, gari k sath hi aye thi. ab kharab hai tu mujhe replace kar ke do. Mei ne khud kharab kia hota ya lagaya hota tu mei paise bhi deta.
Suzuki Guy: sir apko pay karna paray ga.
Me: (Angrily and very loudly) ap yehi cap wapis laga do mei consumer court mei case kar ke tum logon ka dimagh theek karon ga.
Another Suzuki Guy: Ap aik cap ke liye consumer court jayen ge? kya ho gya hai.
(it made me even more annoyed)
Me: (again loudly) jab consumer court jaon ga tu sirf cap nahi lon ga compansation ka case bhi sath hi karon ga. aur mujhe koi tension nahi hai mera behnoi wakeel hai khud hi chakar lagate rahain ge woh, ap apna banda hire kar lo chakar lagane k liye.
( in the meantime manager came out and all the costumers were also looking towards us)
After telling manager the story and making couple of phone calls the suzuki guys came to me.
Suzuki guy: ap waiting room mei bethain, hum change kar dete hain. wese yeh warrenty mei ata nahi hai.
Me: tu na lagao ap, gari band karo yehi cap laga do mujhe ahsan nahi chahye. muft mei gari nahi li hai jo ahsan kar rahe ho tum log.
Suzuki guy: sir please ap bethain 5 min mei change ho jaye ga.
Bottom Line: These people would always try to rip off, any polite person might have paid to them.
PS: Yelling helps :-!