Thanks for writing to us here at Criterion Games.
We receive many letters and emails from all over the world every single day.
We’d love to be able to reply to each and every one of you personally but we’re a small development team and we’re hard at work developing games.
This is an automated email response to you – so please do not reply to this mail!
We love hearing from our fans and we do take time to read through every email that arrives here in our Mailbag.
Whilst we cannot provide you with a personalised response, we can direct you to the ‘Frequently Asked Questions’ (FAQ) part of our website.
The address is Criterion Games
We update the FAQ as often as we can – based on the most common questions that people ask us and any bugs or technical issues that you report.
It is here where you will find the answer to questions concerning Trophies, Achievements, PSN Store Issues, Region Coding, technical issues and a host of other answers. All of our answers are found in the FAQ.
If you don’t see the answer to your question there, please wait a few days and we will add it to the FAQ.
The best way to report technical issues is via Bugzilla Main Page or Bugzilla Main Page depending on whether you are playing the game on PC or console (PS3/X360). This brings them to the attention of our test team directly, and you will be notified via email, when your specific issue has been resolved.
If you have a PC configuration issue – please go to Support Home Page for further assistance.
If is it NEWS you are after please read our news blog at Criterion Games or sign-in to Autolog in Need for Speed: Hot Pursuit or the Criterion Games Network in Burnout Paradise. We cannot respond to requests concerning release dates. You will always find this news first on the site.
Please don’t submit CVs, show-reels, portfolios or requests for work-placements to this address. If you do, they will be deleted immediately. We don't take job applications through this website, however you can view all our open positions at www.jobs.ea.com/.
Please don’t send your game ideas. We will not look at them.
You can also follow our progress on Twitter – please click the tab on the Criterion Games Network.
Please note – any mails that contain swearing, offensive or abusive content will be immediately deleted. We firmly believe that there is no excuse for bad manners! (or bad spelling!!)
Please look forward to our new game Need for Speed: Hot Pursuit for Xbox 360, PS3 and PC.
Regards
Criterion Games
i dont have time for this S*** just answer my question or leave it...u morons.(criterion games)