Honda atlas is one FILTHY (yes. You read it right.) organisation which is involved in purely unethical way of doing business. This so called "warranty" is nothing but just a lie so that the customer uses 3s dealership for periodic maintenance and stuff. Let me tell you my own experience.
I bought a civic last october. After a week or so i could see the portion above honda emblem on the steering swell. The crack meant for the airbag to pop open was becoming more evident. I reported it to Honda Centre Rawalpindi where the warranty manager tried to make me believe that this is how every steering is. I did not agree. He took some more time trying to persuade that is been done by me. But he couldnt prove the fact. He said hed make a case and forward to lahore HO.
Even in three months i got no response. I decided to write an email to honda atlas. I first wrote to one of their GMs (named Ayaz). The first email i wrote was all sweet and cherry topped in order to get his attention. I had decided to bombard with my complain in the reply to his reply. I got a very brief and kind reply from him. The next email that i wrote to him with my complain, he didnt bother replying to it ever.
I wrote info@honda emails too. They did not bother replying aswell. Again i wrote an email to info@honda that im going to file a case against the dealership and them at consumer court. They replied within 10 minutes of me sending the email that theyd send a guy for inspection. Last month a field engineer from atlas inspected the car at the dealership. He said you would get a response soon. Till date i havent received any updates. Ive been sending them emails on regular basis which they do not even feel important to reply to.
This ladies and gentlemen is what we as a nation have reduced to and this post is on the face of the guys who claim that local vehicles are better than Jdms because they come with warranty.
Its been around a 10 months and 11k kms on odo, and honda atlas is there doing i dont know what. Maybe waiting for the warranty period to expire.
SHAME ON THESE CLASS A LOOTERS!