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CarSure Frequently Asked Questions

Yes, all the mechanics are qualified to inspect the car and have gone through rigorous training before being allowed to test a vehicle. Every single mechanic/engineer has an experience of more than 5 years.
CarSure program ensures to check every bit and part of the vehicle, thus it usually takes between 30 – 45 minutes to inspect a car.
The CarSure report will be handed over to you within 24 hours of its inspection. The report has to be further enhanced and cross-checks have to be done to omit any errors, so it can take as long as a day to get your report.
Every report is initially shared with the owner of the vehicle and won’t be made live until 24 hours of it generation. The owner can accept/reject the report without being questionable. For more queries or complaints, you can call our Customer Care Service and your complaints will be addressed as soon as possible.
The Carsure Program is currently available in Lahore, Islamabad, Rawalpindi and Karachi.
You can call our Customer Support Department and cancel your appointment of inspection, if you have paid in advance, all your payment will be returned without any questions.
Our official inspection timings are 11 AM – 7 PM.
In order to complete our check list, test driving a car is mandatory as it reveals certain driving response of the vehicle which might affect the resale value in a positive or negative manner.
Car Sure report is the true picture of car on a certain date and so validity does not apply. It means that as of this date your car was under this condition.
Our on-field team will make sure that your concern gets addressed and they’ll provide you with complete rationale of their decision. If you still don’t get satisfied, you can call our Team Lead and register your complaint. Our Team Leads are automotive experts with vast experience in the field.
Yes we have more than 500+ cars available on PakWheels.com.