Bohat mushkil ha.. Hotels tou hain... Like Gilani hotel, Sri Nagar Hotel but they are not family hotels in terms of facilities. You can encounter common toilets etc. Best is Rest Houses.
2ndly there is no mobiles coverage/landline telephone numbers in Sharda.
Last year there exist one PCO (Probably some Warid Sattellite system). Even at Kel, the PCO service works for some hours in morning and some in evening.... So dont expect PCO/Mobile coverage in Neelum.
Telephone service is available at Athmuqam. Mobile coverage tou Muzaffarabad say 30 km journey k baad khatam...