i had wateen for a year, they had terrible service, on the first day i was getting full signals, slowly those fell to zero, i complained for an outdoor but failed to get one so i got a 40 meter long cable and placed the indoor on the roof (*** yea wateen, mera ki jata hai:D), ran it like that for six months (yet even that high i got just one signal) then one day i loaded cards worth 1500 but later the net would still not work, it seemed that they had messed with my balance (i bore this loss), then i complained to a family member who was an auditor at wateen for an outdoor device and got it three months later, i was not at home , my brother was at home and they installed a defective device and ran off saying to him that low voltage is coming. when i came home i complained but got no response (as expected). then i thought about giving them their own medicine, i removed that device and threw it on the roof, took that lan cable and stored it in boxes, i got calls for months begging for that trash device and i finally let them have it after a year, but i did get my lost balance back (i kept the cables:D, and i made my heart light by gifting those bastrds with some ahem. so i made them pay ,but i can still say they were a big headache and had terrible customer service. i am now a happy customer of link dot net, it costs me half and it never goes out of service