For all discussing about best Insurance company to avail, let me just share with you the perfect example of great customer care with Tracker Direct Insurance.
Last night at a dinner party, my GLI 2015 right mirror was stolen. Called the company at 12:30 in the night to notify them about this and in 10 minutes I was given a claim number alongwith document requisites.
At 10 am this morning, received a call from TDI offering to send a technician from Toyota Society Motors in Karachi at my residence to replace the mirror on site. Appointment was set for 2 pm today and received a Toyota uniformed technican at home who did the survey part and replaced the mirror in 15 mins with absolute precision and quality care.
Gave me his personal number to call him anytime for any petty issues whether insurance related repairs or any upgrade I wish to get done professionally with very nominal charges and that too at home.
TDI & TSM .. Keep it
P. S. For all Karachittes, save this number. (Rashid 03222218082 @ Toyota Society Motors)