Dear Friends, I own Honda Vezel and Alhamdullilah it has done 40,000 km. I want to change by transmission oil so i contact honda dealer ship in ISB I-10 Honda Classic and LHR Honda Point. Both dealer ship very confidently mentioned that the replacement oil is "Honda CVTF, white bottle" and its available with them. For some reason i was not convinced so i decided to contact honda japan and below was their response (thank god i did not believe the local dealer ship other wise i would have possibly destroyed my tranny). Any forum member can guide where to get this ?Honda genuine ULTRA ATF-DW1? since its not available with honda dealership in pakistan and most people have not heard of it.
> On 01-Mar-2016, at 4:05 PM, [Honda] Customer Relations Automobile <customersvc4@spirit.honda.co.jp> wrote:
>
> Japan, March 1, 2016
>
> Dear Mr. Haseeb Ali
>
> Thank you for contacting Honda Motor Co., Ltd.
>
> Referring to the recommended transmission fluid for Vezel Hybrid, we always recommend to use ?Honda genuine ULTRA ATF-DW1?. We confirmed that the attached picture is CVT fluid which is not suitable for Vezel Hybrid. Vezel Hybrid is sold only for Japanese market and 7-speed dual clutch transmission (DCT) is mounted, which is different from continuously variable transmission (CVT). For this reason, we can assume that the local dealership may not recognized that CVT fluid should not be used for DCT model.
>
> As this is imported model, we cannot advise where to get the fluid or how.
> Hopefully you would understand.
>
> Thank you.
>
> Sincerely
>
> Customer Service
> Honda Motor Co., Ltd.
