Nayatel Experience TV & Internet

[moizadil]

salam,

so after a month of installation and going in circles by nayatel teams, i have diagnosed the issue i am facing myslelf.

i made a log of behavior of my internet and went to different houses in my street and checked their internet aswell on peak hours.

what i diagnosed is that on peak hours the nayatel server allocated to my street line (home users) DIE at once.

i called nayatel and told them to move me to Corporate package for 2 days so i can check the speeds at peak hours and VOILA.

i am getting top notch speed, downloads from apple website and other websites clock 800 KB/S and stays stable at peak hours.

so conclusion is, NAYATEL or PTCL you have to diagnose the issues you are facing yourself .

Certainly amazed at you himat. Diagnosing ptcl stuff is a pain since everybody has a crap connection and there is no stable benchmark to compare against.

Since its a problem at their end are they fixing it or have fixed it already?

[toufiqkhan]

@muradi : you too net-dukhi like ME. Now days I am in correspondence with Multinet for quality service let see what I end up with.

Currently using: FiberLink, PTCL, SuperNet --- still looking for quality service.

Have you tried optix fiber yet I listened that they are providing Good Internet packages as well

Sent from my SM-G920F using Tapatalk

[hash737]

Certainly amazed at you himat. Diagnosing ptcl stuff is a pain since everybody has a crap connection and there is no stable benchmark to compare against.

Since its a problem at their end are they fixing it or have fixed it already?

salam,

yes i have made a full log on usage with corporate 7mbps package.

i have forwarded the log and difference of performance between home package and corporate package and forwarded it to them,

yesterday they completely optimised the route of home packages in my area and then moved me back to home package.

so far home package as per my last night usage of peak hours was working fantastic.

though i have asked them to not to close my 30 month long complaint until i say so and give me 2 more days to check the performance on peak hours.

sir back in the days of PTCL in 2007 i bought my own copper wire roll for 4000 rupees and got that installed by linemen from 6 streets across where the first PTCL optic fiber was installed i am very acute and khwaar about my internet and in islamabad you have to make things happen to make the internet service work in top order for you.

the dilemma in pakistan is that PTCL or Nayatel(to some extent) have no idea what they are selling and at certain point they start going in circles.

[mazamwarraich]

I m in Karachi and I m using internet since many years. It fen disconnect. They upgrade package without any consent. It's dsl 1mb connection. Then I took smart TVs connection. They charged me for smar tv app and set top box etc without any activation or usage. When I complaint at cstomer service they replied it may take 6 month to stop billing of that application. Then I applied for disconnection of smart TVs. Fortunately digital cable in our area availble in 200 rupees per month over 200 channels. It's not comparative to nayatel but it's much better than ptcl service no panic. So ptcl is useless service.

[naqviali]

Hi

I am planning to install Nayatel. I am mostly interested in English channels, however HD list in not available on Nayatel site. Could someone guide what English entertainment channels are available? what shows are available on their library such as Big Bang, Modern Family, House of Cards, GoT etc.

Thanks

Ali

[pwuser150236163699]

So, I went to Nayatel office in Blue Area on 2nd August and subscribed to home 55gb 7/7 mbps and they told me that their team will visit me in the next few days for survey and i will get my connection in 8 days. Some days later a guy came for survey and said i will get my connection in 3 or 4 days. Today is 10th August and the mentioned 8 days have passed and I still haven't got my connection, so I called their support office and they said that my connection will take additional 1 week because digging is required in my case because their box is not near my house, but my neighbours have a connection and they said that they didn't require any digging. I need the connection before 16th of august.
Please inform me if you have a solution.
P.S If you get a Nayatel connection become my refere. Just tell them my user id and i will get 2000 of my next bill, we can get that in half. I keep 1 thousand and give you the other.

Thanks in advance.

[hannads1]

lol. Connection Referal rewards result in 2000Rs reduction in the referees bill, you can only split your own money though. I am a Nayatel customer myself and if their support staff says there's a problem, then there REALLY is a problem, you cant do anything but wait it out till the given timeline. They dont have anything against you that they are not delivering it to you. THERE ALWAYS IS A VERY REAL PROBLEM otherwise they'd have got you a connection on a minute's notice.

[BHAILOGE]

so what is the difference between Digital box and HDBox

[ghaznee1]

Nayatel have no app for LG tv...currently they are working on Sony TV and they already have that for Samsung

[pwuser154757536530]

Spano Can you guide me If I go for nayatel HD box did it have Indian channel sports and entertainment? still working or banned?

[likeefamousstar]

Nayatel is the best internet service in Faisalabad.
I lovin it.

[BHAILOGE]

Assilum o Allikum

today i ordered nayatel

internet 1549 without tax
ONT (with WIFI) 11000
installation charges 3000
joybox 9950 without tax
cable charge rs
basic 400 + joybox 400 = 800
and total i paid with tax rs 26916

when installed will share the pictures

[HellsGuardian]

When i got their connection i guess 4 years ago, ONT was worth 18000

[aakbar]

I've used Nayatel for over 4 years now. I know the quality of internet (dedicated line) and TV cable is amazing. But then the price one has to pay doesn't seem the justify it all. Most of the channels have been moved to digital cable for which one has to shell out more $$$$ besides the regular cable (in case of TV) while internet prices also gone up due to additional taxes etc. Is there any alternate service provider in Islamabad (F-10, F-11) with similar quality but a bit better price point? Looking for answers.

[hannads1]

Not many options to choose from my friend. With Nayatel, you're in the 0.5% of people who have quality internet in Pakistan so stick to it.

[hash737]

Hellooo. Here comes the cheap skate. You can give them referrel user id and get 1500 discount off bill.

Hint. Should i share my user id with you that i referred you?

[hash737]

Nayatel is good but has become expensive lately.

Well ptcl just knocked up my whole street in f-11/4 and buried optic fiber last week with end points to every house. Ive heard GPON service of ptcl is very good and ptcl offers cheaper but higher bandwidth. Ptcl is selling 20 mbps in price of im gettinf 12mb from nayatel. Though the cable of nayatel is fabulous. The hd box is just okk too slow.

[aakbar]

I still believe PTCL doesn't offer a dedicated internet service to individual homes even with the new fiber optic network they are laying/or have laid recently. This is the reason Nayatel's internet is far better than even what I'm getting at my workplace (mind you, my workplace has otherwise amazing speed but nayatel still beats it). At the same time PTCL's customer service as I understand is pathetic. I thought there should be some competitor to nayatel as well as Nayatel's TV cable is more of an issue than its internet for me and I believe paying around R.s 4k a month doesn't justify what I get from in return.

I have looked into some Satellite dish service providers but it seems to be more of illegal/black-market/piracy thing going on that will ultimately ruin the whole experience for me and hence not interested unless someone convinces me otherwise.

[remind.memories]

Got Ptcl's GPON connection, 25mb + smartTV.
Net works fine, better than 15mbps of nayatel. Its much cheaper when compared to Nayatel, installation was free. The weird smartTV box is basic but ok.

But the most annoying thing is that they only offer channels at 720p max. I wonder if nayatel is settled at 1080p or moving to 4k now.

[HellsGuardian]

How much are you paying?