I know this since ages my friend. Telling them something they are aware of themselves is of no use. M in no mood to get a reply from them thanking me for my suggestion because that is all they will do. Somehow, somewhere, I have begun feeling they too are a part of the stealing mafia.
My aim, then? You may ask. I want it to be of international awareness and need the main HQ to fix them up owing to a bad repute. Indus was fast to reply on a petition on late deliveries. Now, they prefer to ignore and I wish to ignore their ignorance.