Toyota Rawal is one of the oldest 3S dealerships of twin cities. People have mixed reviews of the services it provides. Owners have been connected with certain scams like bank default and land grabbing etc. However, what concerns general public is their quality of service and honesty in their dealing.
A few days ago an Altis '06 came with a brake problem. After inspection Toyota Rawal supervisors gave a quotation of Rs. 88,000/- by having to replace ABS module, master cylinder with booster, and front /rear disc pads.
The inexperienced owner consulted with me. When I checked from Chah Sultan, I got the quote of around Rs. 20,000 for ABS module plus master cylinder and booster. Whereas, 3S had quoted Rs. 54,000 for the same used parts ( mentioned as '2nd' in the quotation).
This raised suspicion, due to which I recommended Auto Reforms workshop for another check up. Mechanics of Auto Reforms only serviced the brakes and changed brake fluid, after which there aren't any issues so far with car's braking. According to them other brake components were totally fine. Total amount charged was Rs. 2,100/-. So the owner managed to save Rs. 86,000.
My sincere request to honorable forum members is to stop blindly trusting 3S dealerships with their cars, especially those whose warranty has expired.