Sir ye baatien kahan say bethay bethay bana lietay hain app? a month ago you were sad about selling your wagon r and you were calling around knowing about suzuki alto and how good/bad suzuki is. now suddenly you have assumed yourself as expert.
P.s dealers log warranty claims all the time its the PakSuzuki regional team which holds ultimate power of rejecting and accepting the claim. This is a standard practice in automotive industry where dealer only logs warranty claim and the part is provided by the OEM which has a SEPARATE inventory and SKU numbers. If you are still confused let me know ill share agreement templates which are standard between OEM and Dealership.