Detailing crew is a rip off. I got my car detailed last year, didn't negotiate or bargain, paid what ever they asked for the detailing job, left the car with them for 2 days so they don't have to rush, but they still did a terrible job. They didn't even touch the sunroof, it was full of dust/dirt when I opened it after bringing it home. The poor cleaning staff does the whole job. They had a knowledgeable guy (don't remember his name) but he doesn't work there any more.
They don't even know what detailing is, they just do wax and polish and that's it, detailing done. If you wan't anything done there, don't leave the car, get everything done in front of you.