Your headunit has two positive electrical connections. One that always supplies power to keep the headunit memory alive after you switch off the car, and other that supplies power only after you turn the key to ACC or beyond.
The installer has most probably forgotten to connect constant +ve to the first one that keeps memory alive. Every time you switch off, memory erased. Get it fixed. Only a 10min job. Go to the same installer and tell him to fix the power wires going to the headunit properly.