CHERY TIGGO-8; Dedicated Discussion, Owner/ Fan Club Thread

[musavenom]

Thank you for your comprehensive first impressions! Did the dealership mention as to why the bookings were suspended and when they will resume?

[msabbasi]

Thanks. I wish I had driven it 10 km to get a better impression. I asked about the booking stoppage and the reply I got was that there is a meeting planned with the directors and nothing can be said till the meeting happens. After driving the car, I get the feeling if anything will let this vehicle down, it will be Ghandhara Nissan. That feeling comes from Nissan failure and dismal Isuzu D-Max sales. However they seem to be doing OK in the heavy vehicle sector.

[musavenom]

Thanks for your reply. Was it a CBU or CKD unit that you drove? I visited one of the two showrooms in Lahore yesterday and they told me that booking will resume after a week. However, I rang up the other branch today and they are taking bookings for delivery in October. Will you be booking this car?

[msabbasi]

It was CKD. Yes I will be booking this one.

[musavenom]

Excellent, I’m currently on my way to give the pay order. I’ve heard people are receiving hand filled PBOs, is that true? If so are they ok?

[msabbasi]

Don't know anything about Chery taking orders. Let us know what happens. Hand written PBO means that as far as Ghandhara is concerned they do not know of your handing over the pay order.

[uzi.rim]

Please don't accept any hand written PBOs and only make out payments to Ghandara Nissan and not the dealers. Any dealer that tells you to do otherwise is trying to defraud you. I have attached the front page of the PBO I received for reference.

[musavenom]

Too late, already booked and received hand written PBO.

However, it was one of the two authorised 3S dealerships in Lahore which is also listed on their site and PO was to Ghandara Nissan LTD. I hope all goes well

[musavenom]

But surely if I’ve received a PBO and payment is made to GNL then they would know of my booking?

[msabbasi]

Let me explain the point I was trying to make. All bookings are done in the company online portal. Once your details and your pay order number are entered in the portal, the Ghandhara system acknowledges your order and it enters the pipeline. As a proof you are given a printout of you booking from the portal called the PBO or PSO. Now if the dealer has given you a hand written note and even deposited the payorder in the Ghandhara account it does not mean that you have actually booked the car. In my case my wife booked a car one day before Eid holidays. We were given a hand written PSO. This was done because the data entry clerk had taken off for the holidays. The first working day after Eid I went to the dealer and got my wife's information entered and got a printed PSO (Pre Sales Order). The booking date on the PSO was the day it was entered in the company portal.

[j_aquil]

This is chery tiggo 8 pro max AWD 2.0 in Russia ,Maybe they will launch this later like Haval H6 2.0 AWD

[musavenom]

Thanks for the clarification. Please see above photo in my previous message, the PBO form I received is printed but the details are hand-filled. What do I need to do now in order for this to be acknowledged by Ghandara Nissan Ltd?

[msabbasi]

Nothing much. I wrote an email to Ghandhara and got no reply. They choose not to engage with their clients. Frankly speaking it does not give one much confidence in their customer dealing. See the attached screen shot showing a phone number

[uzi.rim]

I would visit the dealer again and ask for a printed PBO. If they refuse then call the number for Ghandara and ask them to verify your handwritten PBO.

[musavenom]

The dealership is about a 30min drive away. Would it be best to call them before going? And if they refuse, then I’ll call GNL directly.

[musavenom]

I just phoned Chery dealership and they confirmed that the PBO has been acknowledged by GNL and I should receive my printed PBO within the next 2 weeks.

[musavenom]

Have you booked your car?

[danishmmh]

2 weeks when peole are getting immediately, dealership is playing with you

[musavenom]

I have a few other people who have received the same hand filled PBO. Please suggest what to do, GNL not attending call.

[msabbasi]

No. I am out of the country. Also just before leaving I was told that they will tell me when the booking will open. So far nothing from them. I have also wattsapped the Cherry islamabad owner, a Mr. Rana, 3 times about when bookings will open but he is one who chooses only to read messages and not bother to reply. Makes me wonder how committed he is to the proactive operation of the islamabad dealership. And that leads to the question of how they will deal with warranty claims. My experience with Honda Classic in I-10 has been 10/10.

If I am further convinced that this dealership is not up to the mark I will spend my money elsewhere.