CHERY TIGGO-8; Dedicated Discussion, Owner/ Fan Club Thread

[msabbasi]

I have a question for you: What is the reference number of your hand filled PBO. I mean if you wanted to communicate with the dealership or GNL what number would you give?

[uzi.rim]

I would contact other dealers and ask them if they are issuing printed PBOs. Maybe one of them can put you in touch with Ghandara to verify your handwritten PBO. If the dealer said it will take 2 weeks to get your printed PBO then he is playing games with you. Either he doesnt have any allocations and is hoping he can get one in two weeks or something else. It is really strange that Ghandara is not answering their phone number. Personally, I booked my car from Chery Gujrat and had a stellar experience so far. I am expecting delivery in June. Try contacting them and ask for the contact numbers of people in Ghandara who can help you.

[musavenom]

My PBO number is CCY-00135. I will try calling Ghandara again.

[musavenom]

My thoughts exactly, cos I first when to their other branch few days before booking and they told me that booking was suspended and I was surprised to see that this branch was taking bookings so I quickly booked. Just called ghandara again and no response.

I think I’ll just wait and see what happens, I know it can’t be fraud cos its an authorised 3S dealership which is listed on chery’s website.

[musavenom]

I just spoke to GNL Lahore head office and the guy on the phone was extremely co-operative and helpful and even gave me his personal phone number. He told me that the branch that told me booking is closed had run out of allocations whereas the branch I booked from still had slots. He took my number and said he’d send me my computerised PBO via Whatsapp tomorrow. Initial impressions of their customer service is very positive, let’s see what happens tomorrow.

[uzi.rim]

That sounds good. I hope it works out for you. Personally I hesitate to trust dealers in Pakistan after the whole MG Islamabad fiasco where the dealer took orders and ran off with the money. I have heard of some dealers taking deposits directly instead of paying it to the manufacturer and many other stories of dodgy dealers. Chery is doing well so far to earn credibility as they still haven't raised prices of cars like every other manufacturer. As long as they make their deliveries on time they have earned my trust.

[msabbasi]

If you have a sequential PRO number then I guess you are OK.

[uzi.rim]

I spoke to my dealer and he informed me that my cars delivery will be delayed for a week or two. Also, bookings have been suspended because the port of Shanghai is closed and Chery cant bring in CKD kits. Apparently Chery doesn't intend to increase prices when they reopen their bookings.

[musavenom1]

That delay is not looking good for Chery's reputation as they have only just launched and proper deliveries have not even started. The fact that Shanghai's port is closed is a major blow and I can only see thing's getting worse as in October deliveries being pushed till Q1 2023 etc. I am double minded and thinking whether to go for the KIA Sorento instead as deliveries are immediate but the car is lacking many features which the Tiggo is offering.

[uzi.rim]

If I was you and didn't want to buy a Chery Tiggo 8, I would make a booking for a Haval H6 2.0, if a 5 seater car is acceptable. Although they may also face delays since it is also chinese company that needs to import CKD kits. Personally I hate the Kia Sorento as it is the older generation and looks more like a van/MPV than an SUV to me. The new generation of Kias not available in Pakistan are brilliant in my opinion but I refuse to buy the outdated models in Pakistan. I am a big fan of the new sportage and elantra. Unfortunately we have to wait until the next generation comes out to get those models because Pakistanis apparently don't deserve the latest tech. Maybe the port shutdown along with the currency fluctuations will cause some companies to completely localise production. I heard the government might cause CKD cars to be taxed higher as they are still mostly imported. Time are tough for the forseeable future in Pakistan, I can't fathom how the average person will be able to afford cars with the circumstances.

[musavenom]

7 seats is a must for me otherwise the Haval H6 would be a no brainer, its a fantastic vehicle! I’ll just wait and see what happens with Chery.

[pwuser149064397481]

In Philippines, it was launched last year, so problems faced by consumers there were as following:

• The engine and dual-clutch gearbox of Tiggo 8 are in the hardest hit area of ​​quality complaints, such as engine jitter, abnormal noise, oil emulsification, gearbox oil leakage
• jitter abnormal noise and other issues are the main problems!
• The problems of abnormal noise in the central control, blistering and cracking of the paint, and instrument failure lights are also constantly emerging

Guys do review the engine reliability ratings in those countries where it was launched before Pakistan before making any decision

Don't decide based on certain additional features and shape
Chinese are best at copy but performance reliability is more important

[musavenom]

Thanks for this info, do you have a link for this? Unfortunately in this country due to demand and price hikes, we are forced to book our vehicles before they even hit the roads. Every car, new or used, has some kind of fault but most of which can be rectified even after some time.

[adspk243]

From where do you get this information? Kindly post the references here.
Chery giving 1 million km engine warranty in SA and it was rated no 1 in china for almost 3 years.

[msabbasi]

Just a heads up; while doing the background checks make sure that you are reading about Tiggo 8 PRO or PLUS and not Tiggo 8. The PRO or PLUS was introduced in 2020. As I understand, the Tiggo 8 introduced in 2018 had quite a number of issues.

There is a bit of confusion in the naming of the Tiggo.:

1st gen introduced in 2018 called Tiggo 8
2nd gen introduced in 2020 called Tiggo 8 PRO and in some markets PLUS
3rd gen or it would be more correct to say "variant" (ours) introduced in 2022 also called Tiggo 8 Pro

So be sure you are reading up about the right one.

[msabbasi]

I was told earlier that Tiggo 8 pro bookings will open, maybe, by 22nd of May. I was out of the country until the 27th of May, so I called up Chery Islamabad yesterday and was told that officially booking is closed for Tiggo 8 but open for Tiggo 4. The reason is well explained by @uzi.rim and @musavenom1. I was told by Chery Islamabad that some customers pressurised us into taking their booking so we took their pay orders and gave them a PBO. When the booking opens, their orders will go in ahead of others; so if I wanted to book they would do the same for me. I opted to wait and see. No point in handing over 1.5 million and have it do nothing sitting in the drawer of someone's desk. I can find more uses for the money myself. BTW I think this sort of explains the handwritten PBOs.

[4mir5555]

I was suprised to hear this as the 1 million km warranty offered in South Africa assured me that the car must be reliable, so I did some digging. The engine and gearbox issues are only repeated on a few shady sites and copied and pasted on a few other sites. Most of the issues you listed were about the Tiggo 8 and not the Tiggo 8 Pro. I believe they share the same drivetrain and a lot of other parts. It is hard to find any other complaints since most of the information is in other languages. I have only heard of people praising the Tiggo 8 Pro in other markets. I guess the only real way to tell how reliable the car will be is through time. The 4 year/150,000km warranty offered by the dealer satisfied my worries since that is a lot longer than the warranties of other manufacturers in Pakistan. Hopefully it wont turn into a rust bucket 🤞.

[msabbasi]

Just one point. Actually the Tiggo.8 and Tiggo 8 pro do not share the same drive train. The Tiggo 8 has a 1.5 liter turbo engine producing 145 hp mated to a 6 speed DCT transmission. This 6 speed transmission has a dry clutch setup (this needs to be confirmed), What we are getting is a 1.6 litre turbo engine producing 194 hp mated to a 7 speed DCT with wet clutch. The wet clutch is a huge improvement over the dry clutch in terms of reliability.

[j_aquil]

This is the website , not from Philippines but seems like some Dubious , informal rag from China with no contact information no city information , no publisher information.

https://inf.news/en/auto/8c8a31ad2dbfb07c574c0e61365b6852.html

This local website used this information , saying it is from Philippines

"In Philippines, it was launched last year, so problems faced by consumers there were as following:

After-sales service can't keep up with many minor problems
The engine and dual-clutch gearbox of Tiggo 8 are in the hardest hit area of ​​quality complaints, such as engine jitter, abnormal noise, oil emulsification, gearbox oil leakage, jitter abnormal noise and other issues are the main problems!
The problems of abnormal noise in the central control, blistering and cracking of the paint, and instrument failure lights are also constantly emerging!
Many quality problems are often not solved effectively!
In addition to the above problems, the body rust problem of Tiggo 8 is also complained by many consumers"

http://www.gari.pk/new-cars/chery/tiggo-8-pro/2022/

[j_aquil]

Today there are over a dozen DCT manufacturers. These include Borg-Warner, Eaton, FEV, Ricardo, and perhaps the two most prolific transmission suppliers of all, ZF and Getrag (both from Germany).

Borg-Warner supplies or co-develops dual-clutch transmissions with the world’s biggest producer of DCT-equipped cars — Volkswagen (with Audi). Volkswagen calls its dual-clutch gearboxes “DSGs,” while Audi refers to them as “S Tronic.”

ZF, meanwhile, makes Porsche’s famous PDK gearbox. PDK stands for Porsche Doppel Kupplung, which is German for Porsche Double Clutch.

Getrag, on the other hand, makes DCTs for a vast number of car brands and models: BMW (for the M3 and Z4), **Chery (on both the turbocharged Tiggo 7 and seven-seater Tiggo 8), Chrysler, Ferrari, Ford, Mercedes-Benz, Mitsubishi (for the Lancer Evo X), Peugeot, Renault and Volvo.**

Inside the dual-clutch transmission of the Chery Tiggo 7 and Tiggo 8 - PhilStar Wheels