Complain and pathetic service of their inspection

alirazakhan2000 (Ali Raza) 2020-07-13 17:55:06 +0500 #1

Pakwheels inspection is nothing but a big greedy scam. They say they offer peace of mind but they’ve done nothing but ruined my peace of mind. Their report and their customer care service is highly pathetic.I DONT RECOMMEND IT TO ANYONE.

I GOT A PREMIUM INSPECTION DONE FOR A CAR WORTH 6K
SINCE I TRUSTED THIS PATHETIC SERVICE
HOWEVER. THEIR INSPECTION TEAM MADE A WRONG AND FORGED REPORT.
THE CAR HAD A BAD ALIGNMENT AND NEEDED ALIGNMENT WORK. I HAD FELT IT ON THE TEST DRIVE
I EVEN TOLD THE INSPECTION TEAM THAT THE ALIGNMENT ISNT CORRECT. YET THEY SAID IN THEIR REPORT THAT ALIGNMENT IS FINE. THIS COSTED ME 2000 RUPEES.

THEY SAID THE TYRES IN MY CAR ARE AT 85% LIFE.
THIS WAS A LIE. THE TYRES WERE TORN AND SEWN IN VARIOUS SPOTS AND THESE BLIND GREEDY PEOPLE DIDNT SEE THAT AND WRITE IN THE REPORT
I HAD TO CHANGE TYRES COSTING 15000 RUPEES

THEY LIED ABOUT THE CAR BATTERY TOO. THE 2400CC CAR HAD A 46 AMPERE BATTERY WHEN IT SHOULD HAVE A 60-65 AMPERE BATTERY. IGNITION SHOWS THAT THE CAR BATTERY IS WEAK FOR THE CAR.
YET THIS PATHETIC TEAM SAID BATTERY IS PERFECT FOR THE CAR. THEY DIDNT EVEN TELL US ITS UNDERPOWERED
ANOTHER LOSS OF 6000 RUPEES

ALL THIS MAKES A LOSS OF AROUND 30K
(ALIGNMENT,TYRES,BATTERY,REPORT FEE SINCE I DIDNT EVEN BENEFIT FROM IT)
I CONTACTED THEIR HEAD OFFICE
THEYRE HIGHLY UNHELPFUL AND UNREASONABLE. THEY DEFENDED THEIR PATHETIC INSPECTION TEAM AND DIDNT COMPENSATE US.

I DONT RECOMMEND ANYONE TO USE THIS PATHETIC SERVICE. TAKE UR OWN MECHANIC TO THE CAR FOR INSPECTION PLEASE AND SAVE YOURSELF FROM LOSSES BY THIS COMPANY.

Massive_One (Massive_One) 2020-07-13 18:20:37 +0500 #2

well, what happened to me was once i wanted to get a car inspected and i called them, the customer service guy took the detail and called me back after 2 days if i want to get the car inspected... LOL, that car was long sold ..owner would not have waited 2 days for me to get this precious service..

and second time.. Nobody even called for a week.. : (

well... other than that.. are you sure your car wasn't left with the owner/dealer after the inspection ? i mean maybe they changed the stuff after you've gotten the car inspected ??

if not, then not only the service response is pathetic...means the quality is pathetic too : / dang! Pakwheels.. you need to wake up big giant !!

pwuser163767336627 (Amir Ghulam Nabi) 2022-10-29 15:22:49 +0500 #3

I have to complain regarding the inspection team they have not know-how to inspect the car they marked my back door pillar accident as per honda report my car pillar just painted and I shared my issue with (AminSab) but he did not know how to facilitate the client and how to solve problems and I am very dospinted to PakWheels inspected report. Since 3 days my car add on pending

shahzebcheema123 (Muhammad Shahzeb Cheema) 2022-12-09 18:58:43 +0500 #4

I have had a bad experience with Pakwheels inspection service. Kindly have this matter highlighted.

mudiman (mudiman) 2024-05-23 11:39:01 +0500 #5

I have also similar experience but in my case i was seller and i bought my car new in 2022 and personally used it since then.
One seller got it inspected and reported that its external body is 40% damage and have four accident which i was shocked. The only thing i remember that as my car is changan alsvin it has poor ground clearance because of which it gets contacted with big speed breaker or suprise bad unavoidable holes in road.
But no where i think it should be marked as accidental or 40 % damage.