SCAMALERT
This is a long post but you need to read this to protect yourselves
Buying a car in today’s age is extremely difficult which is exactly why I decided to restore our family car with which we have a lot of memories. Unfortunately, my expectations (however realistic they were) weren’t met and I was left high and dry.
This is a feedback post for Cars Doc Yard/**Syed Shahab** who provide (or at least claim to provide) car modification/engine swapping/restoration services.
What we look for when restoring a classic car like Toyota Corolla 1988 is a one stop solution for everything and it was promised to us. Unfortunately, it wasn’t the case with Cars Doc Yard as they promised everything they couldn’t deliver. With a 1 nz-fe 1500 cc Manual Transmission Engine swap, we were promised a fuel economy of 15 km/ltr which wasn’t realistic to begin with and I was comfortable even if we’d get 10 km/ltr, but we’re only able to get 6.5 km/ltr at best. The original AC with a genuine compressor was far more efficient in cooling and maintaining temperature as compared to the new and improved one installed during the modification.
Paint job was the only reasonable thing when it wasn’t compounded but showed its true colors after the final compound when it started to come off from several places and visible scratches appeared. The customer service was like “hamaray pas sirf apki gari to nai hai”, need I say more? The original hydraulic power steering was as smooth as it could be but now the new one has a leak in it Syed Shahab didn’t even have a clue whether he changed the pump or not. Imagine how clueless this guy is about rides.
I’m not trying to demean anyone but try to put yourself in my shoes and imagine spending over Pkr 3,00,000 and waiting for over 2 months for this project and still not getting even 50% result from it, how’d you feel? Befuddled right! Imagine when the mechanic tells you, “It is what it is” after delivering a car with a vibrating engine, severe knocking, poor fuel economy, struggling suspension and an inefficient AC. After spending more than 30k on fuel and then traveling for at least 60 kms every time to get an update on the project, I find it really hard to get over this experience and wouldn’t want anyone else to fall for the YouTube hype of Cars Doc Yard. It’s genuinely NOT worth it.
What: overcommitment and under delivering
Their unique selling point was: one stop solution, once they deliver the car I wouldn’t ideally have to take it to a workshop again, cos they would already have tested and redone everything in the two months they kept the car.
Cost: Over 300k and two months + around 30k worth of fuel
Services: Engine swapping, paint job, ac works, poshish, minor body works.
There were more things requested in the beginning and were reiterated multiple times to which they agreed but did not deliver stating and I quote their exact words “humaray pas sirf ap ki gari tou nai hai jo itnay chotay chotay kaam kartay rahain”
My rating for the work they did for me:
Engine swap: 3/10 (cost 200k)
it’s 1nz-fe 1500 cc manual transmission
very poor fuel economy 6.5 km/l, they committed 15km/l which is obv not likely but it should at least give 10km/l
vibrations and knocking
damaged the stock steering assembly, repaired it and it’s still leaking power steering fluid
meter: shows at least 15-20km/hr more than the actual speed
AC works: 5/10
they charged me 25k over the agreed upon cost even though it was included in the original package, and I had no issue with that cos I needed results
Even then the AC is below average.
and their response to this complaint was, “it is what it is”
Paint Job: 6/10
initially, when they delivered the paint job was the only thing that I thought was okay
then I gave the car back for a week for compound polishing and several other problems that I had to identify
When they delivered it the second time, there were visible scratches plus discoloring
Customer Service: VERY poor
When we were locking the deal and giving them the car, their owner Syed Shahab repeatedly said, “ap kisi aam mechanic se kaam kara lain, lekin bad me masla ho tou wou munh bhi nai lgatay”
And that’s exactly what he did after he was done with my car and had collected all the money
His workshop is around 60km from my place. Cost of traveling back and forth aside, I went all the way to pick up the car from his workshop and he wasn’t there.
When I called him telling there are still alot of unresolved issues and he should come meet in-person, he said he was at his office and couldn't come because he was attending guests.
So I then drove my car to his office which is another 7-10km from his workshop.
He came down with a couple other people, kept telling us that we were wrong and lying and didn’t know a thing about cars.
And then just left saying he had to attend the guests, without talking about how to resolve
And after we had left he texted me that we should test it for another 15-20 days and then he’d see if there are any issues.