i've my GLI booked through toyota defence motors and its in Flexen color due in October. I was pretty shocked after viewing the comments and have taken the number of Indus GM to inquire the status. he said the color in not imported, all the locally assembled cars either suzuki, honda or toyota are painted with colors from ICI or berger only (sadly not imported). They are claiming to install a Robot Painting facility and Flexen being new color and a bit sensitive needed some setting which is done and the bottom line is that i'll receive my car in choosen color within committed time... I'm happy, at least i've received the response from someone at indus. lucky huh?
Believe me today if i wouldn't have received any response, i would have claimed the refuned. b'coz i took the comments very seriously.
Regarding the company presonally speaking, i'm least bothered and I am only concerned about my car.