I'm in a similar situation in lahore, only difference is that I didn't ask for biometric. they randomly sent it in WhatsApp.
It was my first car, they send me a picture of open biometric and I thought it is some kind of car document and I did nothing. now when I want to transfer there is a hefty penalty.
can someone tell me what's the process to avoid this panelty fees in Lahore ?? is it the same ? because I can get help from the owner, but I don't know if the process is the same for Lahore ??
can someone please help me.. I'm so sad !!