That's what stopped me from buying their air conditioners. Most people are complaining about their poor after sale service. Do check their FB page.
Dawlance is also making crap air conditioners. They got leakage issue. Checked their FB page too. 1 guy was writing that he bought 12 dawlance inverter air conditioners and they all went bad within 1 year. Some of them developed gas leakage issue with 2 or 3 months and some got burnt PCBs.
Also checked Pel website. They are now offering 2 years PCB warranty and 3 years for compressor. Not sure if they also have gas leakage issues. Their refrigerators are really crap. Bought one glass door refrigerator some 1.5 years ago and its door rubber seals have already gone bad. The dealer in Abid market lahore before delivery changed the fridge on spot because the one they brought from warehouse had something faulty on the rear. While i was standing there They brought another fridge for another customer and that also had similar issue.
These all crook companies don't even give a damn about quality anymore.