Everytime I purchase, I receive the routine transaction notice in text. Today I made the effort to cross check it with the charge shown in the online portal and wallah, SCB has been charging me more than they showed in the texts.
1- I purchased a watch at $99.5 and it texted me a charge of 10143. Today, I checked the transaction online and it shows a charge of 10688. That is a USD rate of 107.x, exactly 5 more than the prevalent market and inter bank rate of ~102.x.
2- I purchased a microsd card ($9.24) and it texted me a charge of PKR 941. Today I noticed the actual bill in the online portal to be 990 again at 107.x for the dollar.
I called their helpline and their rep conveniently said "Sir merchant foran charge nahi karta, jab 1,2 din baad woh charge karta hai "open market" rate badal gaya hota hai".
I said, why does it always charge 5% more by magic. Dunya mein dollar rate mere Aliexpress k purchase se linked hai kya? Aglay din kya jadu hota hai, jab akhbar parho dollar ka rate akhbaar mein 102 he likha aata hai. Aur, SCB bank hai ya money exchange jo open market rate charge karta hai.
He had no answer. I have emailed SCB and will await their reply before pursuing alternate methods to stop SCB's fraudulent practice of charging more than the amount they send the unwary clients in texts.
