the file is never handed to the owner in isb
y r u scaring the guy?
they lost it, they will have to replace and make a new one at the back end
i submitted my car book for transfer in isb office. on the collection day when my dad went to pick, the guy acted like he lost the book and could not find it.(actually he processed the whole transfer while my dad kept waiting)
if u submit transfer documents the zardari way, u get the book back in 2 hours stamped !