Dear Mirza Adnan Baig Sb,
Thanks again for your efforts to satisfy the people looking into your clarifications; though you still have not answered what i asked for. I am astonished and surprised to hear that customers clarifications and querries are considered unethical and arrogance in ZIC culture.
For all people on this forum. Synthetic Oil is not defined under API and SAE. If it was defined ever, they deleted it. Please read out below comments from from Synlube.
"Many consumers are not just surprised but quite often shocked to learn that the "Synthetic Oils" for which they pay premium price (3 to 9 times that of Petroleum Oil) are not only not performing any better than average Petroleum Motor Oil, but also are not "Synthetic" at all!
How had this happened?
SAE (Society of Automotive Engineers) deleted any and all definitions of "synthetic" from all specifications relating to oils.
API (American Petroleum Institute) never defined what "synthetic" is.
NAD (National Advertising Division of the Council of Better Business Bureaus) ruled that "Synthetic" is a marketing term and that it is the responsibility of the Marketer (the one who labels and markets the oil) to define what it is.
Back labels of Mobil 1 products for many years had following statement:
" * exclusive of carrier oil" in substantially smaller print.
While at the same time the front label declared the Mobil 1 as:
"100% Synthetic * ".
The "synthetic" oil business is regarded by many in the oil industry as a "religion" whose followers are holding a belief that "synthetic" is somehow superior, but lack the actual proof.
The information on following pages has been provided to enlighten the average consumer of Motor Oil, Gear Oil, ATF (Automatic Transmission Fluid) and Grease with information, which is seldom made publicly available by the oil industry.
What you do not know about oil, can harm your vehicle, and what you do not know about "synthetic" oil can cost you money, you need not spend to get the same or better performance for less."
link is Synthetic
I dont know how would ZIC has certificates for Synthetic lubricants if it is not a defined term from API. I dont think anyone can issue a certificate against a term which they have not defined. Synthetic is a marketing term and surprisingly Zic has no definition to the term Synthetic they are using for their products.
If ZIC is not recycling the oil they are getting from their oil change shops then what are they doing of that. If they are selling that to open market then they are encouraging the people who can use that oil to bring replica products into the market. As Mr. Baig said that Zic is nothing to do with the drained oil so Zic is guaranteeing that they do not use drained oil for recycling.
Alot of people commented on the way you behaved so i dont need to comment on the same.......... actions speak louder than words.
I would doubt a company's product if it's employees are not well trained and well mannered; at the end of the day employees are true picture of an organization.
Many organizations fail in the market due to non satisfied customer base; not necessarily due to produts they offer but yes many times due to it's staff not maintaining acceptable service and quality standards.