Dear Brother,
Thanks alot for your valuable input and your suggestion. you are very right that facts should be from reliable source and every one believes that WikiPedia is reliable. Lets for simplicity we assume that Wikipedia is not reliable then in that case, ZIC should get text from API or SAE regarding definition of Synthetic oil.
As a customer i have the right to ask them regarding their product and this forum is for clrifications and questions regarding ZIC product. I am already using Zic and i mentioned the same in my previous posts.
The guy who responded is a manager with 22 years of experience and i believe he should act like the same. Alot of people commented against the way he approached my queries. If it is some ones style to deal with subordinates then i am sorry i am not a subordinate. In all the replies we recieved information was wrong, there were only 2 words API or SAE. But once i asaked for proof or authentication from API or SAE ZIC had no answer.
Zic is not just a lubricant company, Zic as a company includes its staff. Once we say quality, it means quality of product and also quality of staff. How would one can assume to have a better product from a company whose people put doubts by behaving in a bad manner.
I do not belong to any competitor of Zic. I would be happy to have a cup of tea with any PakWheeler in my office in Islamabad but sorry to any staff member of Zic oil.
Zesty