PBO not issued on booking

[pwuser164875428768]

So I told my dad when he was booking our new car to collect PBO as I could not go due to work. The dealer told him that PBO will be issued from company in a week which I found out when I reached home. Is there a reason for this and action to be taken? Is it due to a possible hike or otherwise?

[sardarg]

PBO is issued only after the payment (bank pay order or draft) is actually credited into the relevant OEM account, which takes 2 - 3 working days time.

this has happened in 2021 when we booked a Yaris.

[dr.salmanawan]

It should not be like this.
But its the way it is.
They would give receipt of payment on depositing payorder
And after a few days PBO is issued after payment is cleared.

[xenerking]

dealership is right on this, but keep on pushing the dealership, 4 to 5 days is normal processing time.

the risk that if there is price hike before u get a booking number issued to u, then u might have to bear that.

[usman_arooq2]

Dealerships stamp and signature the counter slip of payorder. PBO is issued after the payment is credited. The PBO is issued 4-5 days after.

It's a loophole that allows dealerships to delay the booking by a week or 2 if they have used up their current quota and would get more next month or they want to book investor vehicles first.

Better keep calling the sales person about PBO so they are annoyed enough to book your vehicle as soon as possible. Preferably twice a day.