i am using 1mb student package and was happy from ptcl cause i didnt got any problems since i was using this package but from the last three weeks ptcl made me sick. i told them to upgrade my package from 1mb to 4mb, i have called them so many times and even went to ptcl office but im still getting damn 1mb speed at my home, and they are telling me that ur package has been upgraded lol
now when i call them and tell them my problem there response is "Jee ap ka net 4mb hogya hai and ur problem will be resolved within 24hrs" but waiting for those 24 hrs 3 weeks have passed 