Racerf1 explained it all, just a few words from my side.
more putty is applied on metal surface by those denters who dont do their job right, i.e. to make surface appear smooth either they ve to work hard and remove all minor/major dents OR follow a much simpler way and apply more putty and give a false belief of "nice job done" to the customer.
i ve even seen denters filling holes with putty and putty eventually falls off in few months.
in such cases, even minor accidents cause peal off of the paint altogether. so avoid heavy application of putty. keep an eye on ur denter.