Response from Liqui Moly

[raohamid]

I have recently turned into a Liqui Moly Lubricants fanatic, and I dare say that my enthusiasm about this great organisation has not gone in vain.

I sent a generic email address to Liqui Moly. Mr. Ernst Prost owns the company and is also the Managing Director. Looks like the person who received the original email sent it to Mr. Prost, who was extremely kind in responding himself. He also left all his contact details in his signature, but for the sake of privacy, I am deleting this information out. Here's a copy-paste from his note to me, and my originating note to Liqui Moly. Enough said, I am sold for life on this company.

Dear Mr. Rao

Thank you very much for your kind email! I also thank you in the name of my
500 colleagues for your encouraging words. This gives us strength and
confidence. I think at first we have to think of the human beings and then
of the figures!

My 500 colleagues and me work with all our heart, passion and companionship
That is why the figures and the humanity match in our company!

Mr Dietmar Schmid will help you solve your gearbox problem as soon as
possible.

Kind regards

Yours

Ernst Prost

LIQUI MOLY GmbH
Jerg-Wieland-Straße 4
D-89081 Ulm-Lehr

Phone: +49 (0)XXX / XX XX - XX
Fax: +49 (0)XXX / XX XX - XX

http://www.liqui-moly.de

Amtsgericht Ulm HRB 1383
Geschäftsführer: Ernst Prost

Bitte unterstützen Sie die Ernst Prost Stiftung!
www.ernst-prost-stiftung.de

Ramona
Moser/Liqui
Moly/DE An
Ernst Prost/Liqui Moly/DE@LM,
26.04.2011 15:41 Dietmar Schmid/Liqui Moly/DE@LM
Kopie

Thema WG: CeraTec - Pakistan
Rao Hamid
<xxxxxxxx@gmail.c
om> An
info@liqui-moly.de
23.04.2011 23:34 Kopie

                                                                 Thema
                                     CeraTec - Pakistan

I have recently become a Liqui Moly fan. I live in Pakistan, and the harsh
weather conditions here put our car's through tough times each day. I have
seen a video by your Owner, Mr. Prost, and really appreciate what he does
for his people and the ethics and values he possesses in today's day and
age, where it is difficult to find people with the business acumen that he
holds. His video convinced me to spend a little bit more, but put my hard
earned money behind a company that prides itself in quality.

I have recently got myself some CeraTec friction modifier (amongst many
other items from Liqui Moly), and I am wondering if it is fine to use it in
a manual transmission gearbox. I have some gear whine noises coming from
the gearbox, and I know CeraTec may not cure them, but frankly, any
improvement will make me happy.

Looking forward to a response.

Best.
Rao Hamid.
Islamabad, Pakistan.

So this is obviously top notch customer service. Not to mention their excellent product line. Just wanted to share an experience with everyone who seems to have lost faith in management of these rather large organisations.

Here is one more thread from the Preventive Maintenance forums that got me started. Good for people looking into some insight about Liqui Moly.
https://www.pakwheels.com/forums/performance-modification-tune-up-preventive-maintenance/162471-liqui-moly-ceratec-4

I have absolutely no affiliation with Liqui Moly, apart from being a satisfied customer.

Here is what I am currently using:

1- 5w40 Synthoil Fully Synthetic Engine Oil. (Rs. 3800 for 4 liters)
2- Cera Tec friction reduction agent (Rs. 1900-2000, good for 50,000 kms)
3- Liqui Moly engine flush was used for my oil change (Rs. 450)
4- Jectron fuel injector cleaner (Rs. 600, whole bottle good for 70 liters of fuel)

Mr. Prost is a trained mechanic, and began as Sales Manager at Liqui Moly Germany in 1990 (as per Wikipedia).

As they say, Germans do automotive products best

Cheers,
Rao.

</xxxxxxxx@gmail.c

[raohamid]

Here's the video that inspired me to go for Liqui Moly:

//youtu.be/http://www.youtube.com/watch?v=EDnDopGxPhA

Rao.

[wasifali89]

ofcourse SHELL wont reply in this manner

[Faisal_RX8]

Can i have the phone number of LM office in Islamabad?

[raohamid]

ofcourse SHELL wont reply in this manner

Of course not!
I'm very impressed by them, even though they probably make a fraction of what Shell does, I'm pretty sure Shell, or any other medium sized organisation don't have the number 1 man in the company answering emails.

Rao.

[raohamid]

Can i have the phone number of LM office in Islamabad?

051-2823016. I think the man's name is Naseer. Please do give him my reference, he will serve you well as I just bought many things from him. My name is Rao Hamid.

Rao.

[raohamid]

Oh and alternatively, you can visit Khursheed Autos in F10 Markaz, he's also authorized. You can give him my reference too. And I can give you his number also.

Rao.

[rizi_85]

[LEFT]@raohamid

I have few questions for you.

1. which engine oil you were using before?
2. How you rate the increase in performance (in %) after using liqui moly synthetic oil
3. What quantity of cera tec is added in oil upon every oil change.
4. Any authorized dealer in Lahore. I am planning to try their engine flush.

thanks,
[/LEFT]

[zank]

I have worked with Germans for about an year in my professional life, with the Vodafone D2, Germany and successfully made a solution live. They are toughest to work with, very detail oriented, keep the quality always first and always think about the Customer Satisfaction. Vodafone Worldwide ventures used to say that if you can work with Vodafone D2 Germany, you can work anywhere in the world

[raohamid]

[LEFT]@raohamid

I have few questions for you.

1. which engine oil you were using before?
2. How you rate the increase in performance (in %) after using liqui moly synthetic oil
3. What quantity of cera tec is added in oil upon every oil change.
4. Any authorized dealer in Lahore. I am planning to try their engine flush.

thanks,
[/LEFT]

1- Zic 0w30, Zic claims this is fully synthetic. Thrown out after less than 800 kilometers.
2- I can only rate it after it has been considerably driven. Right now, the car is much smoother that it used to be. However, that could have been a result of the flush, the oil, or the cera tec. Cannot say today.
3- I just used the whole bottle in 5.3 liters of oil.
4- I know Filter House on Montgomery Road and in DHA carry some of their things.

Rao.

[raohamid]

I have worked with Germans for about an year in my professional life, with the Vodafone D2, Germany and successfully made a solution live. They are toughest to work with, very detail oriented, keep the quality always first and always think about the Customer Satisfaction. Vodafone Worldwide ventures used to say that if you can work with Vodafone D2 Germany, you can work anywhere in the world

I also work with them, agree to what you say. They are very task focused.

Rao.

[rizi_85]

1- Zic 0w30, Zic claims this is fully synthetic. Thrown out after less than 800 kilometers.
2- I can only rate it after it has been considerably driven. Right now, the car is much smoother that it used to be. However, that could have been a result of the flush, the oil, or the cera tec. Cannot say today.
3- I just used the whole bottle in 5.3 liters of oil.
4- I know Filter House on Montgomery Road and in DHA carry some of their things.

Rao.

Thanks Rao sb. I read some information about Cera tec on internet. They said that it will be good for 50k km approx even if you change the oil. do share your experience after next oil change. In which vehicle you are using these products?

[raohamid]

^^ I am using it in a 89 Pajero 3 door, but the engine is a 2JZ-GE VVTi (3000cc Petrol inline 6 cylinder) out of a Lexus GS300.

Rao.

[raohamid]

Also got this query answered by their Technical Lead. Bloody hell, they also leave their mobile numbers!

-----Original Message-----
From: Dietmar Schmid
Sent: 27/04/2011, 10:49 am
To: raohamid@gmail.com
Subject: Antwort: WG: CeraTec - Pakistan

Dear Mr. Rao,

yes, it is possible to use CERA TEC in manual gear boxes and also
differential gear boxes without differential lock, in the same dosage as
for engines is recommended. This optimal dosage is 7 till 8% to the oil
volume of the gear.
If you want to use CERA TEC as preventive for a gear, so there will be a
dosage of 6,5 till 7,5 enough!
If you want to use CERA TEC as problem-oriented, so add minimum 7 till 8%
to the oil volume!

We hope we could help you and if you have any more question, please contact
us again!

With very best regards from Ulm/Germany!

i. A.

Dietmar Schmid
Anwendungstechniker
application engineer

Phone:
Mobile:
Fax:

LIQUI MOLY GMBH
F & E / Anwendungstechnik
Jerg-Wieland-Straße 4
D-89081 Ulm

http://www.liqui-moly.de

Amtsgericht Ulm HRB 1383 | Geschäftsführer: Ernst Prost

Mit dem LIQUI MOLY Ölwegweiser auf unserer Homepage gelangen Sie zum
richtigen Motoren-/Getriebeöl für alle gängigen Fahrzeuge !
Use the LIQUI MOLY Oilguide to find the right Motor-/Gearoil for all
established vehicles !

Rao.

[rizi_85]

Also got this query answered by their Technical Lead. Bloody hell, they also leave their mobile numbers!

-----Original Message-----
From: Dietmar Schmid
Sent: 27/04/2011, 10:49 am
To: raohamid@gmail.com
Subject: Antwort: WG: CeraTec - Pakistan

Dear Mr. Rao,

yes, it is possible to use CERA TEC in manual gear boxes and also
differential gear boxes without differential lock, in the same dosage as
for engines is recommended. This optimal dosage is 7 till 8% to the oil
volume of the gear.
If you want to use CERA TEC as preventive for a gear, so there will be a
dosage of 6,5 till 7,5 enough!
If you want to use CERA TEC as problem-oriented, so add minimum 7 till 8%
to the oil volume!

We hope we could help you and if you have any more question, please contact
us again!

With very best regards from Ulm/Germany!

i. A.

Dietmar Schmid
Anwendungstechniker
application engineer

Phone:
Mobile:
Fax:

LIQUI MOLY GMBH
F & E / Anwendungstechnik
Jerg-Wieland-Straße 4
D-89081 Ulm

http://www.liqui-moly.de

Amtsgericht Ulm HRB 1383 | Geschäftsführer: Ernst Prost

Mit dem LIQUI MOLY Ölwegweiser auf unserer Homepage gelangen Sie zum
richtigen Motoren-/Getriebeöl für alle gängigen Fahrzeuge !
Use the LIQUI MOLY Oilguide to find the right Motor-/Gearoil for all
established vehicles !

Rao.

The company which I work for, has german clients. As we are doing offshore business so we are working with them on different products. Germans are very detail oriented and professional.

[ENGINEERzz]

salamz every 1.i wana try liqui moly ceratec in my honda 2000 oriel.whts da procedure(complete step by step)??n whch engine oil should i use??its currently on petrol but planing for cng in few days:)so recommend me engine oil whch suits cng and petrol both.reagards

[Saaduk]

What is the honest concept of running a TOYOTA engine?

[imtiz_ahmed]

@raohamid

Don't they have another product (LIQUI MOLY - GEAR PROTECT) for gears?

YouTube - LIQUI MOLY - GEAR PROTECT (Protector para cajas de cambios)

[ahmadbila]

Here's the video that inspired me to go for Liqui Moly:

//youtu.be/http://www.youtube.com/watch?v=EDnDopGxPhA

Rao.

This is REAL coorporate social responsibility! i loved the concept of little automation...!!!

[raohamid]

salamz every 1.i wana try liqui moly ceratec in my honda 2000 oriel.whts da procedure(complete step by step)??n whch engine oil should i use??its currently on petrol but planing for cng in few days:)so recommend me engine oil whch suits cng and petrol both.reagards

Try the 10w-40 semi synthetic with MoS2, heard great things about it. Its also Liqui Moly.

CeraTec procedure is very simple, you can either add it to your existing oil, or flush your old oil, and add ceratec with the new oil. You'll love it, guaranteed.

Rao.