I have a brand new Honda Civic I- VTI OrieL 2018 , That i bought from Honda city sale Kalma chowk , lahore , I was driving down at 50 km/h on main canal bank road ,about quarter of a mile before the feroz pur road under pass , no chance of any one throwing any thing from outside . mild weather time around 5;30 pm before aftar time , no car around , no overpasses , LOUD EXPLOSION SOUND , and then wind noice . slider was closed . was i pulled over an out outside to check and sunroof had a large hole in it , it appeared the galss was pushed up and outward , more then one / two of it missing . i also noticed the glass damaged the top roof and boot paint and scratches all over . i went to honda city sale kalma chowk lahore to report this , However i was advised to write to you directly , as it is a serious matter , it could have cost me great damage physically , i strongly believe that this is no accident , as a later found out that people had similier complains of sunroof exploding on this model and make , My car is kept in a cool covered garage , and i had merely taken it out at sun down . this was caused me great shock , as it could have resulted in a serious accident , right now it is HEALTH AND SAFETY HAZARD to even drive as glass can fly and damaged others .
I would like an immediate ANSWER , and compensation as the incident is through manufacturing fault of the sun roof . no outside factor was involved .
i would like HONDA ot get it repaired on an urgent basis ,
This car is still under warranty and i want honda to take responsibility to pay my damages ,
As this is a serious matter and i would have to consider . taking this to CONSUMER COURT , unless an immediate action is taken .
please find attached evidence pictures and damages , you can clearly see how the glass ruined my car , and it is concave appearance representing explosion from inside out ,
This is an urgent matter as the glass is still on the roof and it can get inside and cause further damage to me and my family .
WAITING FOR IMMEDIATE ANSWER
I KNOW THAT HONDA IS REPUTABLE COMPANY AND WOULD TAKE THIS MATTER SERIOUSLY AND TAKE ACTION
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