In 2000, when my car was accidented & sent to Suzuki Macca motors in Karachi (which is now Kia Macca)..Totally fraudulent and corrupt practicioner in that era
On last day i went there before time and they allowed me to see my car...I saw what they did, they reinspected whole car with genuine parts by Adamjee Insurance surveyor, got his signature and pictures. I also left that insurance part is done and they told me to come after 2 hours as it was lunch time so gate pass issues etc.
Later on after 2 hours, when i went there, i noticed that they replaced all my rear lights inclusive of number plate lights with non- genuine one and insisted me to receive it.
I refused to accept these parts and called Adamjee branch manager to tell truth but he did not agree on my claim that we have surveyed, parts are SGP so not possible...but on the other side, Macca motors Manager Mr. Tariq or some name like this heard my discussion on call, he got frightened that i am calling surveying agent to reinspect once again....When i cut call, he told me....No worries if you are not satisfied, i will change your parts...Same guy who was not accepting my claim just few minutes ago and literally he changed all my parts then i signed on satisfactory note & received my car (Although even my branch was not accepting my complaint about Macca motors).