Sister I suggest you change your mechanic. Being lady and non-technical, he is taking advantage and not doing things in the manner they they must be done.
Concentrated Acid a.k.a. Taizaab, and Citric Acid, are 2 entirely different things, especially w.r.t. their severity and aggressiveness. I don't know, which acid is he talking about and refering to?
And change seems the only viable solution. Magic Steel, etc. Seem to not work.