Agreed! 
If these dealerships / stealerships are so bad, and have rude, arrogant staff, with lots of attitude problems; then why don't people stop buying cars from them???
Why are people dying to book Tucson? Can't they wait and look for alternatives?
When people will be dying to book cars by hook or by crook, or by any means, then I fear, such things will definitely happen here.
If people will have patience, or boycott any such practices, then things will automatically get better.