DC and AC have only one difference and that is Direct current travels in one direction whereas Alternating current switches directions multiple times in a second. E.g 120 volts AC is more safer then 120 Volts DC in terms of electric shock because 120 Volts AC will pass through its zero point which will be a minimal time to get away from the contact point whereas in 120 Volts DC would remain at 120 Volts level and it would be difficult to escape from contact point.
I am still trying to understand, how did your battery guy managed to get a shock. Minimum 48 Volts are needed to electric current to penetrate through human skin. Resistance of skin may lower depending upon if your body is wet or dry. Did he had an burnt skin already or his hands had an injury. Did he shorted both the terminals using screw driver or was he not wearing his shoes.
Anyway, I don’t think he was qualified for this job. Flush does works as all your are trying to get rid of loose material in your battery not active lead. And you have to determine the condition of battery before performing flush and battery should be fully charged.