SehgalMotors.pk Scam-Broken Double Air Compressor

[saqibhassan95]

Ship it with loss of 800
And be vigilant next time

[paladin]

[anon35615524]

Mtero p cheezain market ki Nisbatt expensive zaruur hain, but they give an absolute peace of mind.

Mainay aaj takk jub b Mtero sey shopping ki hai, I have never been disappointed.

[usman1texh]

I had good expectations from SehgalMotors.pk

[Taimur92]

Looks like they sold you a used/refurbished item or a cheap knock off. How can you trust the people who lie straight to your face by saying Maximus is some top notch brand when its nothing but some random unbranded chinese items with their label Maximus printed on it. They are always a hit or miss.

This is the one I've been using for more than 3 years now. Just look at how dirty the canvas bag is, it's been roughly handled, transferred from one vehicle to another multiple times, but still gauge display is intact and the pump works perfect. Even the label sticker has been scraped off the pump. I bought it in person from a shop after checking it properly.

However, what's done is done. My advise is you should now try to get your money back from Sehgal and get the Ingco one. Ingco has official company representation in Pakistan so less chances of fraud. They also make a similar model and you can get that by contacting their dealer in Karachi.

These days it's not safe to roam around in congested markets otherwise you could've also visited plaza market and bought one by checking right in front of you.

I pray and hope things work out.

[itzahmd]

what brand is this ?

[paladin]

I will see how things will work out. Thanks for your in-depth comment.

[F1]

Expose them as much as you can .

[nfssaad]

03333945522 ingco. ask them they may have contact of a shop near your place. korangi and landhi industrial areas are near to you. lazmi there must be shops for tools and hardware in this area.

[Taimur92]

what brand is this ?

It says "Two Humps" on the Canvas bag lol. I guess it's one of those few good quality random Chinese stuff. But, it was almost 4 years ago and that too I thoroughly inspected at the shop.

[ali454]

This Sehgal guy is a complete scam. Maximus is a made up brand stamped on cheap C class Chinese products.

Why would you believe in their 1 year warranty?

[mgalaxy3]

How is this a scam when they're willing to replace it or refund it?

Calm down. They sent the wrong thing or it got broken in transit. And they will replace the full unit.

Our awaam has this habit of crying scam scam scam when even a small mistake happens, even after a business is willing to correct the mistake.

When was the last time you made a mistake? Or you're perfect?

I would call them a scam if they didn't accept their mistake.

[saqibhassan95]

How is this a scam when they're willing to replace it or refund it?

Shipped product was not as advertised
Secondly, he returned back for 800 rs, on his own behalf, I would call it a scam

[mgalaxy3]

Umm, everywhere in the world you have to ship back at your cost. Even on Amazon. Daraz is one of the few offering free return.

And yes, he will get a replacement for the mistake.

So,. Where is the SCAM that's being cried here? A mistake and not a good first experience it is.

[saqibhassan95]

You know, once I ordered a degreaser on PakWheels, they delivered Apc by mistake, it was completely intact and new, but I had same apc already and it was of no use, I Contacted Pw on Fb, later on guy came and delivered degreaser but didn't pick apc because he didn't know about that
Later on I contacted Pw, again guy came and I handed over apc to him
Everything was done for free
That's called good service, unlike seghal
It wouldn't call this scam because it was a mistake clearly on behalf of seller, in hurry he mixed both
But in this case, where he intentionally shipped Chinese non branded pump (if it broke later that's the fault of courier) still seghal is culprit somehow
And at the end, it's shipped Back at the loss of consumer unlike Pw

[chinyoti]

Dont worry. You are just going thru a phase. Because you have heard so much bad about them.

They didnt come to your house and sold it the product to you. They advertised it you purchased it. They are entertaining you aswell.

They are okayish. They will either replace or refund you. They are definitely not scammers.

Yes the product quality isnt as good as shown.

I have ordered some things from them and always regretted. The marketing is just too good. Once I received a faulty pair of fog lamps. They very nice enough to replace the product.

Since you have already purchased the air compressor it is okay. Next time when ever you need one better buy the ones for sale on olx or Facebook the ones that come from scrap cars. They are scrap but OEM products and very good quality.

I got one in my new Alto. I liked it so much I have it in all my cars now. Haven't had to replace a tire since then. The pump fills in so much that the car can travel to the tire shop.

Either I'm lazy or growing old.

[Taimur92]

Umm, everywhere in the world you have to ship back at your cost. Even on Amazon.

Amazon return shipping is free and very convenient. You just print a shipping label and take it to the nearest UPS center and they handle the rest. You don't even have to have the original shipping box, unlike what daraz requires. Just the product has to be like it was handed over to you with all its accessories. The ups store guy packs the item infront of us, pastes the label we printed and it's done. If it's a large and heavy item, the ups store guy can come to your place to pick up the item. And these are just 2 of the 8 different ways to return.

Take a look here:
https://www.amazon.com/gp/help/customer/display.html?nodeId=201853570

[mgalaxy3]

Well that might be a new thing, Amazon is huge, but many other vendors don't offer it. E.g buying directly from manufacturers.

[Taimur92]

Well that might be a new thing, Amazon is huge, but many other vendors don't offer it. E.g buying directly from manufacturers.

It's been the same since 2005, when Amazon launched prime. But yes, no comparison between Sehgal and Amazon and one cannot reasonably expect Sehgal to offer same level of customer service as Amazon.

[paladin]

I made this post prior to contacting them and asking for a replacement/refund.

The company agreed for a replacement, today they dispatched a new unit after seeing the slip of my return shipment.

I considered this a scam because I didn't get as it was advertised. It would have been forgiven if they hadn't sent me a damaged unit with plastic pieces laying everywhere on top. They blamed on the delivery service, I said okay.

Yes, I may not be perfect, but when it comes to business, I wouldn't ship a totally different unit to my customer’s address, with no warranty info, no user’s manual, broken gauge and broken plastic pieces.

Would you in your sane mind send a substandard product to your customer and call it a ”mistake?” I'd call it intentional scam.

Had their service been good, I would continue to purchase from them.