After Toyota, Proton Pakistan has also started refunding booking payments. In relatively good news for Proton consumers, the company has announced a reimbursement schedule. According to a notification, the company thanked its consumers for their patience and support. “We have received overwhelming refund requests for a variety of reasons, i.e., delays in deliveries and inevitable price changes due to high freight rates and changing USD vs. PKR parity,” the company stated.
It further said that Al-Haj has so far tried its best to refund the maximum number of payments; however, from now onwards, the company is going to follow the first-in-first-out method of reimbursements against bookings cancellations. “We are pleased to inform you that from onwards, below mentioned refund schedule will be followed,” the company mentioned.
Refunds by Toyota
Last week, Toyota started offering customers 100% refund booking amounts with markup in the face of no production. It stated that the company would produce a very low number of units in February and March. The Chief Executive Officer of Indus Motor Company (IMC) said the recent import curbs had shattered the local car industry. The incumbent government should take immediate steps to achieve political stability, bringing steadiness to dwindling economic graphs.
“We are forced to operate at 40-45 percent of our capacity. Unless these restrictions are eased, complete plant closures and total non-production will be inevitable,” he added.
He further informed, “The continued weakening of the rupee will push the cost of production higher, in turn restricting manufacturers’ bottom line in the forthcoming quarters because of reduced volumes, demand and supply issues, and low margins.”
And interestingly, this is not the first time IMC is announcing a 100% refund. Previously, the company reimbursed booking payments with interest due to delays and uncertain delivery dates.
What is your take on refunds by Proton Pakistan? Please share your thoughts in the comments section.
Wise decision from both Toyota and Proton, better satisfying customer and potential buyers.
They will be back in better time.