In a recently surfaced video on social media, a customer complained of being sold ‘tainted Hi-Octane’ from a SHELL Petrol Pump at Askari 4, Karachi.
As observed from the video, the accusations mainly stem from the possibility of fuel with a traceable quantity of water mixed in it.
The video in question shows Hi-Octane dispensed into a tall container with a petrol pump attendant taking out a sample to sniff it.
Pertinent to note that water contamination does not cause engine seizure but requires cleaning of fuel pipes and tanks.
Pak Wheels has contacted Shell Pakistan Limited (Shell), they have informed us that the customer’s complaint has been addressed. The customer’s car was taken to the Honda dealership for repairs and has been handed over today, 21 July 2017. Shell encourages customers to share their complaints and feedback on their official helpline 0800-74355 or email address email@example.com